Please keep in mind that renting a vacation rental home or apartment is different from renting a hotel room. A last-minute cancellation for a vacation rental will usually result in the owner losing all of his or her revenue for the period reserved.

Cancellation Policy on Privately Owned Villas

We require a 50% deposit within 7 days of booking to confirm and guarantee your reservation. The balance due of rent, damage deposit, cleaning fee and Governmental Hotel Tax must be paid in full as per individual property agreement. If a cancellation notice is not received a minimum of 31 days prior to departure, and after the receipt of a 'Confirmation Notice' by the PRwest, Guest(s) who cancel their reservation(s) will risk the forfeiture of any deposit amount paid toward the renting of this vacation home. Proper notice (32 days or greater before start of rental) will result in the assessment of a processing fee, determined to be 50% of any deposit amounts. Please note that a few owners have their own policies in respect to cancellations and their policy may override this general policy. Be sure to read our Rental Terms & Conditions in the rental agreemnt prior to sending your deposit. Rental Terms and Conditions will be sent to you at the time you book your vacation rental. For peace of mind, we recommend that you purchase trip cancellation insurance. Return to Vacation Rental Request Form...